Don't mock "process", follow it
N R Narayana Murthy
tragedy of India is that instead of seeing what is wrong with us and
taking steps to correct it, we indulge in hysterics and look for
scapegoats. India has long record of playing badly abroad, which
precedes both Rahul Dravid and Greg Chappell. So why single them out?
The real problem lies with the
system. Not just in cricket, but in virtually any walk of life, we are
unwilling to put in hard work and live with discipline. Other countries
are so neat, clean and well-organized but Indian cities are a mess,
because we are simply not willing to respect rules. We can succeed, not
just in cricket, but in everything else if we only follow four basic
principles: strictly adhere to meritocracy, work hard, train
well and follow strict discipline.
We need to pick the best guys
available. And the same applies to the coach. People keep asking whether
we need a foreign coach. I don't think that is an issue at all. We
should ask who os the best guy for the job? Whoever it is should get it.
Once you have given someone a
mandate, let him implement it without interference. At Infosys, we have
all our debates, arguments and discussions before it is decided who will
be responsible for something. Once it is decided that X is the boss, all
arguments stop and everyone rallies behind him.
I know "process" has
become a much mocked term. But at Infosys, we firmly believe in
following processes and it has always worked for us. If Chappell's
process did not work, may be it was not followed properly or he was not
allowed to implement it in full.
Times of India, March 29, 2007